#79: Boosting E-commerce Growth through Technology and Culture

I had a great conversation with Tobias Sjölin, CTO of Fulfilment & Logistics at Boozt. In this episode, we discussed Tobias’s career journey- helping to build Boozt’s in-house technology capabilities from seven developers to over 200 today. He shares insights into Boozt’s entrepreneurial culture and how it empowers teams through autonomy, flexibility, and exciting challenges. He explains how Boozt encourages daily innovation and uses AI to automate tasks and elevate developers’ work. He also outlines Boozt’s future growth strategies and how fulfilling the consumer experience is central to their supply chain improvements.

Listen to the full discussion here:

  • Stream by clicking here.
  • Download as an MP3 here.

 

 

Connect with the Guest:

Tobias Sjölin, a tech leader at Boozt since 2010, excels in system development and team leadership. With a keen focus on business growth, he navigates projects with precision, emphasizing trust, culture, and social security. Tobias specializes in ERP, WMS, and Agile Methodologies, propelling Boozt forward in an ever-evolving tech landscape.

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Questions I Asked:

  • What are the big milestones from your career so far?
  • What are the key characteristics that define an ideal candidate?
  • How is AI implemented in Boozt, and what is its impact?
  • What are the expectations, trends, and sustainability on the fulfillment side?
  • Where do you see Boozt going in the next five years?
  • If you could offer advice to executives in the supply chain industry, regardless of the sector, with a focus on the consumer perspective, what would it be?

Show notes:

  • [01:47] What are your big milestones in terms of career, and how have you ended up with Boozt in your current role?
  • [07:09] How do you work on culture, and what’s your vision on that?
  • [09:50] What are the top things that you look for in terms of the characteristics of the candidate?
  • [10:57] With the rise of AI, there’s talk of it handling mundane tasks in technology fields like software development, freeing up professionals for more creative work. Have you observed this in your organization? Could you discuss AI’s role in your organization and its impact on e-commerce?
  • [13:33] How do you identify those areas of actual critical or even remarkable change that will prepare your own business or business model forward on top of the competition and create more value for the end user? 
  • [16:35] How do you approach the user experience? How important is feedback for you? What are you doing around those areas?
  • [19:23] When you’re living amongst these types of giants in the E-commerce space, how do you make sure you can stand out as a booth? 
  • [22:13] How do you measure you’re doing a good job in sustainability?
  • [25:03] What’s the future like, or where do you see Boozt going in the next five years? Is it a geographic expansion? Is it more more brands? Is it more products? 
  • [25:46] If you had a piece of advice for executives in the supply chain in general, it doesn’t have to be an e-commerce play. It can be any type of play. But with the consumer’s angle in mind, what would that advice be?
  • [30:42] If you had one piece of advice for someone entering the market space seeking opportunities, what would it be, and how would you guide them?

Quote from the Episode:

About the Host:

A great conversation with Tobias Sjölin! I am your host, Andrei Palamariu, Founder of Supplify and Senior Director of APAC at Alcott Global. At Supplify, we are working on building a platform to connect the supply chain tech ecosystem. We match corporations with top tech companies to solve their supply chain and logistics challenges. If there is anything tech in the supply chain, reach out to me.

Alcott Global provides Executive Search Solutions for key positions at all pillars of the end-to-end value chain: planning, procurement, manufacturing, logistics, e-commerce, and overall supply chain operations.

After a successful event in Singapore last April 18, we are excited to meet everyone in Zurich on May 16 at the Makers & Movers face-to-face event. We bring together value chain executives to connect, collaborate, and innovate—a forum focused on business value creation. 

The case study submission for the Leaders in Supply Chain Awards has started and will end on May 31st. We look forward to celebrating and awarding the Top 30 Leaders in Supply Chain of 2024 for their achievements in digitizing operations, decarbonization, sustainability, and creating a diverse and equitable environment for supply chain teams to thrive and excel.

Related Episodes:

#76: Exploring the Impact of Transformative Tech in India’s Logistics

#77: Embracing Resiliency and Eliminating Supply Chain Risks

#78: In Supply Chain Design, Fun is Not Optional, Fun is Required

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