(Image Source: Parcel Monitor)
As the holiday season rolls around, it’s important to make sure your partnered carrier(s) can handle the surge in customer orders. Many carriers experience performance issues during this time, resulting in frustrated customers and lost sales. In times of high order volume and last-minute requests, your carrier’s performance can make or break your business. With this in mind, our media partner Parcel Monitor has taken a closer look at how the top few couriers in North America fared during peak season last year.
Some of the key highlights of the report are as follows:
- 4 out of 5 North American couriers saw their parcel volumes increase by more than 80% during Black Friday sales in 2021.
- Between 2017 and 2022, the US Couriers & Local Delivery Services industry grew 6.9% on average per year.
- China, Canada and Mexico were the top 3 parcel origin countries for cross-border purchases made in the US.
Check out the full article here to learn more!
About Parcel Monitor
Parcel Monitor is a community initiated by e-commerce logistics enthusiasts at Parcel Perform. We aim to inspire the e-commerce logistics ecosystem to create a better delivery experience for everyone.
Parcel Monitor offers free parcel tracking across 900+ carriers globally on a single platform. Leveraging on our data and technology, we capture consumer trends, provide market visibility and derive industry insights while fostering collaboration across the entire e-commerce industry.