(Image Source: Parcel Monitor)
In the fast-paced world of logistics, where efficient and timely delivery of goods is essential for supply chain success, understanding and effectively utilizing carrier performance metrics is crucial. For logistics managers, these indicators are key tools for monitoring, analyzing, and optimizing the various aspects of their operations, from delivery times to customer satisfaction.
Against this backdrop, our media partner Parcel Monitor recently released an analysis highlighting five key metrics that are essential for logistics managers to monitor and improve their operations. These include parcel transit time, which measures the days needed for shipments to reach their destinations and is fundamental for reducing costs and improving efficiency, especially in last-mile deliveries.
The First Attempt Delivery Rate (FADR) is another critical metric, indicating the percentage of deliveries completed on the first try. A high FADR is indicative of efficient last-mile operations, enhancing customer satisfaction and boosting market share. On-time pickups and deliveries are also central, with industry standards reflecting high expectations for timeliness, directly impacting customer trust and operational success.
Check out the full article to find out more!
About Parcel Monitor
Your gateway to real e-commerce logistics data worldwide.
Parcel Monitor is a trusted source of e-commerce logistics insights – powered by real consumers’ order data. With a global network spanning 1045+ carriers, 170+ countries, and 60,000+ shipping routes, Parcel Monitor provides an accurate reflection of the e-commerce industry by tracking millions of parcels daily.
Parcel Monitor is recognized as a reputable data source within the global logistics sector, endorsed by prominent publications like The Washington Post and The New York Times. Additionally, we frequently collaborate with industry leaders such as Rakuten Insights, CBRE, Transport Intelligence, and eMarketer.
