Head of Transportation and Delivery Network
Wayfair, North America
Surabhi Khuteta is the Head of Transportation and Delivery Network for Wayfair, North America. Wayfair is one of the largest online destinations for the home furnishing goods with a global revenue of ~$14 billion in 2021. Wayfair was founded by Steve Conine and Niraj Shah and has now become a household name for anything home furnishing in the US. Over the last years the company has expanded its presence across geographies (UK, Germany, Ireland, Canada), is employing 18000 people, and selling a variety of household products from over 10,000 brands incl. inhouse specialty brands like Joss & Main, AllModern. In her current role, Surabhi is responsible for overall transportation for Wayfair in North America: 200+ carriers, $3 billion annual spend, operations across 180 own and third party facilities. In addition, to her Transportation role, Surabhi also leads the overall data visibility and carrier network design for Wayfair Globally.
With a background in Finance and Strategy, Surabhi started her career as a consultant in McKinsey & Co. and later expanded into Operations and Supply Chain. She has over the last years worked in various geographies and companies, in regional and headquarters roles across various aspects of Supply Chain. She has a lot of experience in undertaking large-scale business transformations (people, processes and technology), green field network buildups and leveraging data for business outcomes. Surabhi joined Wayfair in Berlin, Germany in 2018 as head of the European Delivery Network and based on the role evolution has now moved to Boston, USA.
A native of India, Surabhi holds a Master’s degree in Finance and Business Administration from Indian Institute of Management. In her personal time Surabhi is an avid cook and a proponent of Women in Logistics.
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