#148: Hospitals and Supply Chain

#148: Building a Resilient and Sustainable Healthcare Supply Chain Featured Image

Marisa Farabaugh is the SVP and Chief Supply Chain Officer at AdventHealth. AdventHealth is a very large healthcare provider with 80,000 employees serving 6 million-plus patients every year with 51 hospital campuses operating in nine states in the US. And Marissa generously decided to share a couple of interesting case studies with us on the way they run their supply chain.

Listen to the full discussion here:

  • Stream by clicking here.
  • Download as an MP3 here.



Connect with the Guest:

Marisa Farabaugh: LinkedIn

Some of the highlights from the podcast:

  • Marisa’s career as an industrial engineer
  • Difference between the supply chain in manufacturing and healthcare
  • Managing supply chain disruptions in healthcare
  • Story of how the team moved over 40,000 pallets of PPE in about 40 days during the pandemic
  • AdventHealth’s sustainability initiatives and signing the HHS pledge
  • Career path inside AdventHealth – cross-training, talents, and internship programs

Show notes:

  • [01:00] How did you end up being an industrial engineer? How did that come to play early on in your career?
  • [03:26] From the food (chocolates) industry to the healthcare industry, what are the inflection points in your career? What made you choose that trajectory?
  • [05:14] “There was also this piece of my life, that was inside of me, that just felt called to the healthcare industry. And I don’t know why that was, but I think it emerged from wanting to help people through the skills that I have.” 
  • [08:25] “In healthcare, you’re not just picking the low-hanging fruit, the fruit is on the ground, it’s a matter of how much you can put in your basket and do at once because there’s so much opportunity for process redesign and improvement.”
  • [09:53] What are the differences between running a supply chain for a food company and running a healthcare supply chain? Tell us a little bit more about what can be improved in the healthcare supply chain.
  • [14:15] “In the role that my team and I play, we live between the patient at the end, which isn’t very far away from our world, and the suppliers who are supplying us with all of the right materials and goods that we use for our patients.”
  • [16:24] Can you share a little bit with us one or two examples or case studies that made you most proud of which you managed to keep it going during the COVID-19 pandemic, even when everything was in the air.
  • [18:36] “It was not an emergency management crisis- one that you can get on with and then get done, it was going to be a marathon. I am so proud of how our teams not just supply chain but beyond supply chain internally at AdventHealth came together, focused on what we needed to focus on, and managed through that crisis successfully.”
  • [20:00] “What we were seeking to do as an organization was internally set up basically overnight, the ability to centrally receive tons of different PPE, and then proactively push that out to any of our facilities. Through our networks and the support of the city, we were able to move over 40,000 pallets of PPE in about 40 days.”
  • [24:44] Were you able to make permanent some of the things or processes you had during the height of the COVID-19 pandemic?
  • [25:24] “We do want partnerships that allow for the best of both partners to emerge and create a deeper resiliency plan. But we also wanted control of our inventory, so we’re currently in the process of building a larger distribution center.”
  • [26:48] “We have a hardwired process in right now that specifically looks at supply chain disruption in healthcare in our facilities, that came out of COVID.”
  • [28:16] How are you tackling ESG in AdventHealth? What are some case studies or initiatives that you’ve taken in that direction?
  • [29:37] “Last year, we signed the HHS pledge, which pledges to reduce our carbon footprint by 50% by 2030 and then work towards getting to net zero by 2050.” 
  • [31:03] “What’s been very impactful, fun, and exciting for me is working with our supplier community to raise the awareness of their own carbon footprint that they pass on to us.”
  • [34:09] How do you build talent at AdventHealth? How do you build the next successes in your team? 
  • [35:36] “We spend a lot of time trying to really put together roadmaps, and even just thinking about cross-training. When we have positions in our own team that open up, we have dominoes that are happening all the time- folks that are moving into different spaces.”
  • [38:10] “We’re also very focused on working with higher education on residency and intern programs. So that we’re building that pipeline at the very beginning.” 
  • [39:20] What would be one piece of career advice would you give to younger professionals coming out of school and looking to make it to the CSCO level? What would be one thing that helped you the most in your career?
  • [39:40] “You could have the best ideas, but if you cannot communicate them effectively, it’s not worth anything. My advice is to hone sharp communication skills at all levels and figure out how to effectively and concisely communicate a message.”

Quotes from the Episode:

About the Host:

The host, Radu Palamariu is the co-author of “From Source to Sold – Stories of Leadership in Supply Chain”. He has been named one of the top 3 Global Supply Chain Influencers on LinkedIn and was featured in ForbesBloombergWEFBangkok Post, and MIT Supply Chain Talent magazine. Radu invites executives to share stories and perspectives around technology, logistics, e-commerce, supply chain, and manufacturing, and their views on how the future will look.

Alcott Global connects and upgrades the supply chain ecosystem by finding the right talent through executive search, developing talent through learning solutions, and meeting supply chain technology needs through a comprehensive crunch base marketplace.

The supply chain executive search has been our focus since the very beginning, offering recruitment services for top-tier supply chain roles at every level of the end-to-end supply chain: plan, source / procure, make, and deliver. Our consultants have years of experience in placing top talent, in North America, LATAM, Europe, the Middle East & Africa, and APAC, and besides speed, one of our biggest strengths is our network within the supply chain industry, and we capitalize on it to find the best solutions.

Through the years, we have grown as an organization and our offerings with it. One of our initiatives, the learning solutions- training and supply chain academy, is focused on transforming leadership- self-leadership, executive presence, influence capital, and business acumen. Through Supplify, we aim to match corporations with the top technology companies to solve their supply chain and logistics challenges with a focus on innovation and digital transformation.

We are in constant touch with the leaders in supply chain, inviting them to inspire the supply chain professionals in thought-provoking podcast episodes and events, and showcasing what is possible at the yearly Leaders in Supply Chain Awards.

Related Episodes:

#145: Schneider Electric and STRIVE for SCM Excellence

#146: Reinventing Supply Chain Through Data and Automation

#147: AI versus Soft Skills in the Era of Digitalization




Get the most appealing jobs in value chains.

"(Required)" indicates required fields

This field is for validation purposes and should be left unchanged.


Get the most appealing jobs in technology, supply chain & logistics space.

Scroll to Top


Get the most appealing jobs in technology, supply chain & logistics space.

"(Required)" indicates required fields

This field is for validation purposes and should be left unchanged.