(Image Source: Parcel Monitor)
In 2023, the e-commerce sector witnessed notable advancements and challenges in global logistics, emphasizing the critical role of delivery success rates in customer satisfaction and repeat business. Parcel Monitor’s recent article reviews the top-performing regions in first-attempt delivery rates (FADR), highlighting how different countries have adapted their logistics strategies to enhance efficiency and meet the demands of a booming online marketplace.
Key highlights of the article include:
- Switzerland and the Netherlands led the European e-commerce logistics scene with exceptionally high FADRs of 97.5% and 97.2% respectively.
- The United Kingdom faced challenges like Brexit-induced delays but maintained a robust FADR of 93.7% through strategic adaptations such as investment in technology and infrastructure enhancements.
- The United States achieved an FADR of 97.2%, showcasing its vast and sophisticated logistics network.
- Performance in Asia was led by Indonesia, Singapore, and Malaysia with FADRs exceeding 94%.
Check out the full article for more insights!
About Parcel Monitor
Your gateway to real e-commerce logistics data worldwide.
Parcel Monitor is a trusted source of e-commerce logistics insights – powered by real consumers’ order data. With a global network spanning 1078+ carriers, 170+ countries, and 60,000+ shipping routes, Parcel Monitor provides an accurate reflection of the e-commerce industry by tracking millions of parcels daily.
Parcel Monitor is recognized as a reputable data source within the global logistics sector, endorsed by prominent publications like The Washington Post and The New York Times. Additionally, we frequently collaborate with industry leaders such as Rakuten Insights, CBRE, Transport Intelligence, and eMarketer.
